Solutions

SMS = text messaging

SMS Messaging

SMS or text messaging lets you reach a person anywhere. E-mails might not be received right away. Or even if they are, the recipient might not be in a position to respond immediately. A short SMS message can be seen and responded to quickly, allowing for better, faster communication. They can be used for quick and easy one on one communication, or for an ongoing exchange of ideas among an entire team, through group text.

Not only can SMS messages be sent to employees, they can also be sent to clients or patients. Automatically send out anything from an appointment reminder to a marketing message, to any phone number in your database. It’s personal as well as convenient.

With Seecure, you can send out individual text messages to a large group of people, via your computer—then view the replies at a glance on either your computer or your mobile device. Access SMS messages easily from any platform, then seamlessly integrate important info from them into project files, personnel files, or wherever else you may need them.

speeds up your workflow

Voice to Text

Voice to text speeds up your workflow and creates better understanding in communication. Typing messages out takes a long time. Texting them on your phone is even slower, and can lead to embarrassing mistakes due to an overzealous autocorrect. On the other hand, handwritten messages are often illegible—and difficult to send out en masse without wasting paper.

With our speech to text tools, you can create messages as fast as you can speak them. The application recognizes the words being spoken and converts them instantly to text, which can then be sent out as an e-mail, SMS message, chat, etc. It can also be used to create important documents.

The tool can also be trained to remember a person’s particular speech patterns, word choices, pronunciations, etc. This leads to fewer mistakes and more accurate messages, the more you use it.

Custom Video Conferencing Solutions & Integrations

Video Conferencing

If one thing is clear in business over the last year, it’s that video conferencing is a critical business function. With Seecure, you can meet one-on-one or in groups of up to 200, for simple and dynamic video collaboration on any device. There are also a number of features that enable easy screen sharing, call recording and other tools to ensure your video conference is a success.

Seecure is entirely browser-based, to be run on any device—including PC, Mac, Linux, iOS, Android, Firefox, Edge, Safari, and Opera. We serve a variety of different fields and markets, including healthcare, financial, insurance, legal and legal, and cater to small businesses as well as enterprise sized companies.

caller voice response actions

IVR (Interactive Voice Recognition)

Route calls from inbound callers with ease based on the voice response of the caller

Interactive Voice Response (IVR) is an automated phone system technology that allows incoming callers to access information via a voice response system of prerecorded messages without having to speak to an agent.

You also have available options such as touch tone keypad selection or speech recognition to have a call routed to a certain person or company representative.

IVR improves customer satisfaction and also helps avoid hold time by helping callers find answers and perform easy tasks themselves, with the touch of a button.